Air Ambulance Worldwide Reviews
Patient care and safety is our primary concern at Air Ambulance Worldwide. That’s why our patients, their loved ones, and care givers rely on us for air medical transport. Read through some of our patient reviews below. If you’ve worked with us, we’d love to hear from you. Please CLICK HERE to leave a review.
Amazing AMAZING PERFECTION superb medical team, superb people, highly intelligent and proactive personnel, I rate them 100% as they have saved my 2 years old son’s life, flying him from Montreal Children’s Hospital to Ochsner Hospital in New Orleans. They also booked the ambulance from the Montreal hospital to the airport and ambulance from final destination to the receiving hospital. Highly intelligent and ethical service, professionalism at its best expression ! A million thanks to this wonderful team. Prices are reasonable and competitive. I am recommending them to anyone. Mr. Nicolas Tetrault, former elected Canadian politician. Nicolas Tétrault2024-12-05 I am an RN case manager and used this company to assist a family in getting their family member home for the holidays. They were quick, efficient, and professional. They kept me posted through every step of the process. They were also less expensive than other companies that I got quotes from! I will be using this company again in the future should I need these services again. Highly recommend! Maranda Skipper2024-11-26 My wife had a hip fracture in Dominican republic. She and I got stuck in a hospital in Punta Cana. She needed urgent surgery in US. After endless and useless calls to my travel insurance I decided to call Air Ambulance. They did amazing job. From the moment I contacted them to the time when my wife was brought to the hospital in Brooklyn, NY everything works like Swiss clock. I reached Mike on Monday morning. He understood how desperate I was after 3 days trying to get help from my travel insurance. Shortly after that I received quote and schedule for next day transfer my wife to US. The crew was very friendly and professional. They made our trip as comfortable as possible. Pilots Chris and Providence, medical team Jon and David .I cannot thank enough them and Mike to make it happen. Next day the surgery was done Leo Aronsky2023-03-14 Thank you! Thank you! Thank you! We were so impressed with all of your communication! You kept us updated in real time as to each detail of the transport, door to door. This put my whole family at ease. The transport was smooth and our loved one felt very safe and cared for during the medical flight home. Suzi Wilkoff2022-05-05 First of all I don't post reviews, this is my first, but I really think that this could help you decide on Air Ambulance Worldwide and ultimately hook you up with a company that will absotlluely take care of you. My wife tested positive for covid while we were out of the country (US). As you can imagine it was a little scary at the time and we weren't quite sure what to do to get us home. We called a friend who recommended Air Ambulance and wow were we lucky she did. I can't stress enough how smooth and stress free the process went. After initially calling Air Ambulance and explaining our situation, they calmly and thoroughly exlpained what they would do for us. They covered everything and within an hour or so we had a complete itinerary for a flight the very next day! They handled everything including transpotation to the airport and navigated all of the related local laws, fees, etc. (we were in Columbia). Their timing was perfect. The transporation to the airport arrived right on time, the plane pulled up as we did and they handled immigration and then welcomed us aboard. I really felt like the calvary had arrived and knew we were in good hands. The flight was smooth and the crew were professional and very friendly / assuring. We love to travel and if we end up in another situation like this, we will call Air Ambulance Worldwide right away. Thank you to the Air Ambulance team! Bobby Deskins Weather2022-02-23 My Mother and I were on a mini vacation in North Carolina last month when Mom had to be hospitalized. We chartered Air Ambulance Worldwide to get us home to Florida. The process was as efficient as could be and the crew sent to pick her up in Charlotte was the best in ensuring her comfort for the flight home. A stressful event became less stressful every minute from the time the crew arrived to take Mom from her hospital bed in Charlotte to leaving her with us at her rehabilitation bed in Naples. Keep up the great work folks and Kudos to our crew David, Christopher, Alane, and Dusty for keeping Mom safe and comfortable throughout our journey! Jim Kreider2021-11-12 Air Ambulance provided me with peace of mind to get home to my family when I needed to get back to the US due to a medical emergency. Not only was the itinerary and timing spot on for transport, but the care, support and calm demeanor along the way, made a very stressful situation much easier to navigate. I am incredibly grateful to the entire Air Ambulance team. Deborah Deskins2021-08-04 Absolutely would reccommend. They are incredibly professional, helpful, kind, thorough + gracious. We felt so well taken care of and safe during a very difficult + stressful time. They were fast and responsive and worked with us to get us out the same-day. Taylor DeLorenzo2021-04-08 I recently was a companion for my mother and experienced the support of Air Ambulance Worldwide. Tony(doctor), and Kaylee(nurse)came to the hospital in Santo Domingo from the airport via ambulance to pick up my mother and I. They initially ensured that my mother and I were good and then proceeded to initiate transfer home to Canada. They rode in the Dominican ambulance with my mother and I to the airport. There I met the two pilots Derek and Jeffery, who were very supportive and ensured we were at ease and comfortable. We flew to Florida, where we switched the pilots to; John and Jason and the nurse to Amy. Lunch and drinks were brought on board and I had a chance to stretched out. I was immediately met by Lisa(assistant director of Medical Services)who made you feel like family. We proceeded to Canada, once landed we transferred to our local hospital accompanied by Tony and Amy. They admitted my mother and transferred her medical file to the hospital, and ensured that both her and myself were in a good state. They then said their good byes! Right from the start Tony, Kaylee and Amy where steadfast in their professionalism, compassion and efficiency. Not once did I or my mother have any fear or not feel supported. Words do not express the volume of gratitude and respect that I have for the team of pilots, doctor, nurses and the assistant director. I felt comforted and part of a family. It is refreshing to see people doing their job with heart and integrity. What could have felt like a nightmare, felt like a new experience. Ever grateful, Lea Drohan and Anita Zanon Brie Drohan2019-09-24 As a case manager in a children’s hospital- air medical transport is requested often for our fragile population transporting them urgently for a higher level of care. Every experience over my many years have been exceptional. The team is very professional, compassionate and fully transparent. They take care of many of the more complicated details and have left me each time with a feeling a total security and safety for my patients. I really can’t say enough good things about this company that has helped navigate me and my families in the hospital through a very stressful crisis with nothing but professionalism and kindness through the whole process. Additionally after the patient has arrived, they also provide an update and conclusion adding resolution to the exhausting process. I would not only recommend this for any patient but for my only family member as well- that is how much I entrust the services of this well trained and skilled crew. Thank you Air Ambulance Worldwide for providing safe transport for my patients. Brooke Edell Brooke Edell2019-07-28